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International Customers
If you live outside the United States, please read the following
International Shipping Policies (including Military Addresses such as APO/FPO, AE, etc). All packages shipped outside the United States will be subject to these
policies.
INTERNATIONAL SHIPPING:
- At this time, we ship to the following countries: England, Canada and Australia. These policies also include
Miliary Addresses (APO, FPO, AE, etc). We DO NOT ship to Puerto Rico.
- Shipping Options on International Orders are as follows:
Please note that Insurance and Delivery Confirmation services are generally not available outside the U.S.--or where
available, quite costly and that in general,
Customers must assume liability should the package be lost or damaged as we cannot track packages once
they leave the border of the US.
International shipping methods are listed below:
1) $ 5.00 U.S. International First Class - Customer assumes liability if package is lost (No tracking or insurance available).
Generally takes at least 7-10 days to arrive.
2) $17.00+ U.S. - Global Priority - Customer assumes liability if package is lost (No tracking or insurance available).
Generally takes about 3-5 days to arrive.
3) $27.00+ U.S. - Registered Mail - Insurable up to a value of $40 US. Generally the slowest delivery as every mail
person touching the package must sign for it. Delivery time up to 6 weeks.
4) Variable: U.S. Global Express - Customer assumes liability if package is lost (No tracking or insurance available).
Generally takes around 2-5 days to arrive.
Please note that packages exceeding one pound may require additional postage to be billed at current USPS Postal
Rates.
-
We can only ship to International customers whose banks allow Name/Address Verification. If paying via
PayPal you
must be a Verified PayPal member and shipping to a Confirmed address.
- Please note that shipping overseas constitues additional risk. We us a Third Party Tool to assess risk on orders
and aggressively pursue fraud.
-
We do not return calls or messages made from outside the U.S. Please address any issues via email at our
Contact Us page.
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Contact Us About Newage Enterprises
Copyright Newage Enterprises 2002-2011, all rights reserved.
Standard Shipping within U.S. - First Class $5.00
Refund issued on Jewelry items returned within 15 days of receipt in undamaged and resellable condition. See Policies for more details.
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